We had searched for the right vehicle locally and finally selected Hendrick of Wilmington because they had options online. We were not local and had to negotiate over the phone. Alex was our sales rep, and stuck with us while we negotiated terms. We we able to get everything taken care of over the phone. Once we actually drove down, all paperwork was in order and we were in and out in 1 hour with a new Prius. Couple things to note, our history with sales reps is normally good, Alex was laid back, didn't pressure the sale and stuck with us. So we stuck with him. Also doing things over the phone we didn't have to deal with a sales manager which is sometimes tough. Alex will go to bat for you if you aren't local. Also, i've had a tough time buying cars when it came to the finance guy, and Andy was one of the best in my opinion. Will gladly go back for my Tacoma in 2019 when i can afford one, lol. Big shout out to Alex, and also Andy for a very positive experience.

Josh Jones is an excellent salesman. Very attentive and helpful. I was looking to trade in my 2013 Sienna for a newer certified pre owned and he found me a beautiful 2017 with everything I wanted

I purchased a 4runner with Hendrick Toyota this past weekend. Alex was just the salesman I was looking for. He took his time and was not pushy. Alex was very knowledgeable, answering all questions I had about the vehicle. He was thorough and professional. His services were greatly appreciated and I will recommend him to friends and family. Thanks again Alex!

after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best.