" after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best. "

" Rose walked out to meet us as we shopped on the Hendrick Toyota-Wilmington used car lot. If not for Rose we wouldn’t have left the lot last weekend with a Prius Hybrid. We were looking at the available Prius vehicles but weren’t sure what the Prius had to offer compared to other SUV/hatchbacks we had been considering. Over the next few hours Rose educated us on the value, history, and features of Toyota’s Prius. Leaving us to ourselves to discuss and research the Prius we decided it was the best selection for... "

" On the way down from Massachusetts we ran over a truck tire shred (alligator) that damaged the underside of our Prius causing a major rattle. We were afraid the cost to find the problem and fix it would cost hundreds, but the folks at Hendrick got us back on the road in a couple hours for about the cost to inspect the car. I was amazed at how fast they fixed our car on a busy Saturday, and it cost a whole lot less than expected. Thanks! "

" We had searched for the right vehicle locally and finally selected Hendrick of Wilmington because they had options online. We were not local and had to negotiate over the phone. Alex was our sales rep, and stuck with us while we negotiated terms. We we able to get everything taken care of over the phone. Once we actually drove down, all paperwork was in order and we were in and out in 1 hour with a new Prius. Couple things to note, our history with sales reps is normally good, Alex was laid back, didn't pre... "