We were in the market for a new Toyota and came to Hendrick Toyota after seeing so many positive reviews on your website. Alex Hoagey was our sales consultant and we could not have asked for a better one. He was not pushy yet very informative, didn’t blow a bunch of smoke up our butts and we felt he was sincere and straightforward. He was extremely knowledgeable and nice. He went above and beyond for us to get what we wanted at the payment we needed. We will go nowhere else and we hope to always do business with Alex. He is truly the best sales consultant we have ever had.

Rose walked out to meet us as we shopped on the Hendrick Toyota-Wilmington used car lot. If not for Rose we wouldn’t have left the lot last weekend with a Prius Hybrid. We were looking at the available Prius vehicles but weren’t sure what the Prius had to offer compared to other SUV/hatchbacks we had been considering. Over the next few hours Rose educated us on the value, history, and features of Toyota’s Prius. Leaving us to ourselves to discuss and research the Prius we decided it was the best selection for our needs which were fuel efficiency, product features, and interior space. Once we selected the vehicle Rose handled the price and services negotiations very professionally. She guided us through the vehicle prep., sales execution, and vehicle delivery processes and we left very happy with the entire experience. A week has passed and we know we made the right decision. I highly recommend working with Rose and the Hendrick Toyota sales team.

after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best.

We had searched for the right vehicle locally and finally selected Hendrick of Wilmington because they had options online. We were not local and had to negotiate over the phone. Alex was our sales rep, and stuck with us while we negotiated terms. We we able to get everything taken care of over the phone. Once we actually drove down, all paperwork was in order and we were in and out in 1 hour with a new Prius. Couple things to note, our history with sales reps is normally good, Alex was laid back, didn't pressure the sale and stuck with us. So we stuck with him. Also doing things over the phone we didn't have to deal with a sales manager which is sometimes tough. Alex will go to bat for you if you aren't local. Also, i've had a tough time buying cars when it came to the finance guy, and Andy was one of the best in my opinion. Will gladly go back for my Tacoma in 2019 when i can afford one, lol. Big shout out to Alex, and also Andy for a very positive experience.