" after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best. "

" I had to have my 2005 Toyota 4Runner towed in for what all indications said was a failed Engine Immobilizer ECU...it's the anti-theft system that reads the chip in your key..a very expensive system and requires complete dis-assembly of the dash to even access. There is no bypassing the system, if it fails the car will not run, no how, no way. After they tore down the dash I got the call from Jackie that the problem was with a terminal connection which had worked loose...no replacement of the module needed.. th... "

" We had searched for the right vehicle locally and finally selected Hendrick of Wilmington because they had options online. We were not local and had to negotiate over the phone. Alex was our sales rep, and stuck with us while we negotiated terms. We we able to get everything taken care of over the phone. Once we actually drove down, all paperwork was in order and we were in and out in 1 hour with a new Prius. Couple things to note, our history with sales reps is normally good, Alex was laid back, didn't pre... "

" We were in the market for a new Toyota and came to Hendrick Toyota after seeing so many positive reviews on your website. Alex Hoagey was our sales consultant and we could not have asked for a better one. He was not pushy yet very informative, didn’t blow a bunch of smoke up our butts and we felt he was sincere and straightforward. He was extremely knowledgeable and nice. He went above and beyond for us to get what we wanted at the payment we needed. We will go nowhere else and we hope to always do business with... "