" I had to have my 2005 Toyota 4Runner towed in for what all indications said was a failed Engine Immobilizer ECU...it's the anti-theft system that reads the chip in your key..a very expensive system and requires complete dis-assembly of the dash to even access. There is no bypassing the system, if it fails the car will not run, no how, no way. After they tore down the dash I got the call from Jackie that the problem was with a terminal connection which had worked loose...no replacement of the module needed.. th... "

" Rose walked out to meet us as we shopped on the Hendrick Toyota-Wilmington used car lot. If not for Rose we wouldn’t have left the lot last weekend with a Prius Hybrid. We were looking at the available Prius vehicles but weren’t sure what the Prius had to offer compared to other SUV/hatchbacks we had been considering. Over the next few hours Rose educated us on the value, history, and features of Toyota’s Prius. Leaving us to ourselves to discuss and research the Prius we decided it was the best selection for... "

" We were in the market for a new Toyota and came to Hendrick Toyota after seeing so many positive reviews on your website. Alex Hoagey was our sales consultant and we could not have asked for a better one. He was not pushy yet very informative, didn’t blow a bunch of smoke up our butts and we felt he was sincere and straightforward. He was extremely knowledgeable and nice. He went above and beyond for us to get what we wanted at the payment we needed. We will go nowhere else and we hope to always do business with... "

" after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best. "