" I had to have my 2005 Toyota 4Runner towed in for what all indications said was a failed Engine Immobilizer ECU...it's the anti-theft system that reads the chip in your key..a very expensive system and requires complete dis-assembly of the dash to even access. There is no bypassing the system, if it fails the car will not run, no how, no way. After they tore down the dash I got the call from Jackie that the problem was with a terminal connection which had worked loose...no replacement of the module needed.. th... "

" after being blown off by one service tech, Jeff Ferraro helped me out with getting my problem to Nick Chinn, the service manager,and Nick Chinn helped solved my paint problem. They are the best. "

" I purchased a 4runner with Hendrick Toyota this past weekend. Alex was just the salesman I was looking for. He took his time and was not pushy. Alex was very knowledgeable, answering all questions I had about the vehicle. He was thorough and professional. His services were greatly appreciated and I will recommend him to friends and family. Thanks again Alex! "

" On the way down from Massachusetts we ran over a truck tire shred (alligator) that damaged the underside of our Prius causing a major rattle. We were afraid the cost to find the problem and fix it would cost hundreds, but the folks at Hendrick got us back on the road in a couple hours for about the cost to inspect the car. I was amazed at how fast they fixed our car on a busy Saturday, and it cost a whole lot less than expected. Thanks! "